01422 487273     sales@dakota.co.uk

Privacy Policy

Introduction

Dakota Group Limited ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website www.dakota.co.uk ("Website") or interact with us.

Information We Collect

We may collect and process the following data about you:

  • Personal Identification Information: Name, email address, phone number, and company name, which you provide when filling out our contact form or communicating with us.

    Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Website.

    Usage Data: Information about how you use our Website, products, and services.


How We Use Your Information

We use the information we collect in the following ways:

  • To Provide and Improve Our Services: Processing your enquiries, orders, and managing our relationship with you.
  • To Communicate with You: Responding to your requests or questions and providing customer support.
  • To Improve Our Website: Analysing how users interact with our Website to enhance user experience.
  • To Comply with Legal Obligations: Adhering to applicable laws and regulations.

Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

  • Consent: When you have given us explicit consent to process your data for a specific purpose.
  • Contractual Necessity: When processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
  • Legitimate Interests: When processing is necessary for our legitimate interests, provided that your interests and fundamental rights do not override those interests.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal data to outside parties without your consent, except in the following circumstances:

  • Service Providers: Third-party companies and individuals who assist us in operating our Website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
  • Legal Requirements: If required by law or in response to valid requests by public authorities.


Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Data Protection Rights

Under data protection laws, you have rights including:

  • Access: You have the right to request copies of your personal data.
  • Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • Restriction of Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Object to Processing: You have the right to object to the processing of your personal data, under certain conditions.

What Happens In The Event of a Change of Ownership

We may sell/divest/transfer the company (including any shares in the company), or any combination of its products, services, assets and/or businesses. Your information such as name, address, email address and other information related to your transactions with Dakota may be among the items sold or otherwise transferred in these types of transactions. We may also sell, assign or otherwise transfer such information in the course of corporate mergers, acquisitions, bankruptcies, dissolutions, reorganisations, liquidations, similar transactions or proceedings involving all or a portion of the company. You will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.


Transfer of personal data internationally

Dakota trades on an international basis and if you utilise our Services or our website from other than where our servers are located (United States), your communications with us may result in transferring your personal data across international borders. If your personal data will be transferred and processed internationally this personal data will be handled and stored according to this Privacy Policy.


Children

Dakota does not sell products for purchase by children. We do not knowingly collect, maintain, or use personal information from children under age 16. If you are under age 16, do not share personal information with us. Dakota will not knowingly collect, maintain, or use such personal information.

 

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that generally we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Social Media Widgets and External Web Services

In common with many other websites we may include sharing buttons on our website/s relating to popular Social Media Websites like Facebook, Google+, Twitter, LinkedIn, etc. so you can easily "Like" or share our content through these services. The privacy implications vary depending on the policies of these social media sites and will depend to some extent on the privacy settings you have chosen on these networks. It should be noted that Facebook do use 'Like' buttons to record your visits to any website containing them, whether or not you click on these and irrespective of whether you are currently logged in on Facebook. There are software applications available, such as Abine's Do Not Track Me plug-ins for for popular web browsers, which can be installed on web browsers to automatically prevent tracking by social Media and many hundreds of other advertising tracking type cookies.

We may, at times, use external web services on our website, mainly to display content within our web pages. For example, to display images we may occasionally use Flickr or similar photo storage sites; to show videos we may use YouTube or, to handle Credit Card or Debit Card payments we may use remote payment gateways from Paypal, Stripe or other providers.  This is not an exhaustive or complete list of the services we use, or might use in the future when embedding content, but these are the most common types. We cannot prevent these sites, or external domains, from collecting information on your usage of any embedded content. If you are not logged in to these external services then they will not be able to identify you but they are likely to gather anonymous usage information e.g. in the case of YouTube the number of views, plays, loads, etc. To find out more please visit YouTube's embedding videos information page.


Complaints or queries

We try to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is in any way not correctly handled. We would also welcome any suggestions for improving our procedures. We are happy to provide any additional information or explanation needed. Any requests for this should be sent to the email address below.


Consent

By disclosing personal information to us you consent to the collection, storage and processing of information in the manner described in this Policy.


How to contact us

Email: